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How the EU Regulates Retail Marketing Practices to Promote Sustainable Consumption -
Recorded Lecture

A practical look at the fight against greenwashing and unfair marketing practices
28 Jan, 2026
Registration open

With the EU Green Deal reshaping the way products and services are marketed, understanding how consumer law regulates sustainability claims is more important than ever. This recorded online lecture offers a clear and practice-oriented overview of how EU legislation is used to fight misleading marketing practices – from exaggerated green claims to premature obsolescence – and how national authorities coordinate their enforcement actions against multinational companies.  

Key details

Marie-Paule Benassi

Trainer
Former Head of Unit, European Commission
Responsible for implementing EU consumer law

Marie-Paule Benassi

Trainer
Former Head of Unit, European Commission
Responsible for implementing EU consumer law

Format: Recorded online lecture

Language: English

Assessment: Online quiz following the lecture 

Certificate: Certificate of completion available after successful completion of the lecture and quiz

Objectives:   

  • Rapidly review the main provisions of EU consumer law regulating sustainability-related marketing claims and after-sales practices.
  • Understand how the European Commission coordinates enforcement actions across Member States.
  • Analyse real-life examples of greenwashing and how they were addressed.
  • Discuss how businesses can improve their marketing practices to comply with EU law.
  • Explore best practices for promoting sustainable products and services responsibly.

Content Overview: 

  • Quick recap of the EU legislative process and its connection to national laws
  • Introduction to core consumer law concepts: consumer definition, unfairness, and professional diligence.
  • Examination of key legislative acts.
  • Study of real-life case studies: 
    – Misleading green claims in clothing e-commerce
    – Recycling claims for plastic bottles
    – Premature obsolescence in gaming devices

Learning outcomes:

y the end of the lecture, participants will be able to: 

♻️ Understand how EU and national laws influence consumer decisions toward sustainable products.
💭 Reflect on the relationship between consumer law, sustainability, and product standards.
🌐 Gain insight into the role of consumer authorities and their cooperation in cross-border enforcement.
🧠 Apply knowledge to real case studies of misleading sustainability claims and product design practices.

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